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Yes you can at Habib Bank Limited and at Allied Bank Limited open on Saturday – 9 AM to 2 PM and on Sunday from 9 AM to 5 PM.
Yes. Hyperstar timings are 9 am to 11 PM , Mon to Fri and 9 AM to midnight 12 AM on Saturday and Sunday.
Yes we do. The wheelchairs are complimentary from the LuckyOne Management. The wheelchairs are located on the Ground Floor and the Lower Ground Floor at each of the Entrances.
To get a wheelchair upon arrival at LuckyOne you just need to provide your CNIC number and your vehicle number plate so a LuckyOne Attendant can provide you this service at your door step.
Wheelchairs must be returned half an hour before the closing time.
If you desire an attendant with your wheel chair during your visit to LuckyOne, kindly inform our Customer Service desk at least 24 hours in advance.
We understand shopping with kids can sometimes be a little challenging. To make it easier, a room in all Ladies Rest Rooms is specially provided for diaper/nappy change.
LuckyOne offers free Wi-Fi throughout all areas of the facility Simply enable Wi-Fi on your mobile device and select “LuckyOne. FREE Wi-Fi”.
Read our Wi-Fi Terms & Conditions
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE LUCKYONE FREE WIFI.
Yes, parking is free for the first two hours. We have two levels dedicated only for customer car parking. This large covered car parking facility has access points into LuckyOne.
The first two hours of car parking is free, after which a parking fee is levied at the rate of Rs. 100 per hour.
All lost and found items are adequately dealt with from the Customer Service counters located at the Ground Floor and the Lower Ground Floor.
At LuckyOne, we pride ourselves on our high level of Customer Service. From giving directions to lost property and talking care of our customers thereby making your shopping experience easier, livelier, happy and fun filled. You’ll find the LuckyOne Mall Management on the third floor accessible by elevators located in Zone-B only.
This current website has the link for email newsletter subscription on Home Page and from Visit Menu. You shall receive the same regularly once subscribed.
If you are a journalist or blogger you can contact the LuckyOne General Manager Marketing or the Executive Director for:
- Latest news and up-to-date information
- High-res images
- Filming requests
- Interview requests
- Photoshoot request
As well as information on LuckyOne, the LuckyOne Press Room Office can also provide a first point of contact for individual stores within the Mall. To get in touch please email us at
Pressroom@luckyone.com.pk or call on 0800 LUCKY.
We welcome photography and filming at LuckyOne. If you plan to take lots of images or do any filming for broadcast/telecast or for commercial use, we would ask that you report to the LuckyOne Management Office on the 3rd floor to seek a Media Pass which shall be provided to the Customer Service Counter for you to collect.
If you are coming from main Shahra-e-Faisal Road proceeding in the direction to the Jinnah Airport, take a left on main Rashid Minhas Road. It is a ten minutes straight drive. You will pass UBL Sports Ground on the left and opposite is LuckyOne. Take the next U-turn and you arrive at LuckyOne.
We have provided Washrooms at every floor and all wash rooms are furnished with disability rooms that are wheel chair friendly. Please follow the directions and you will surely reach one.
Valet parking Service is provided by LuckyOne. This service is outsourced top a leading Valet services provider. However, we at LuckyOne do not take any responsibility for the goods and articles left in your vehicle. Please ensure you hand over your vehicle to the valet attendant knowing the contents in your vehicle and the attendant noting the same. Any scratches or dents on your vehicle must be communicated to the Valet Attendant. We strive hard for customer satisfaction and look forward to your cooperation and support to ensure you have a pleasant shopping and fun experience at LuckyOne.
We at LuckyOne are vigilant regarding individuals or groups taking images of the mall at random. If any person/s or group is seen taking excessive photographs they should be stopped politely and asked the need for the images/filming. This could be in connection with criminal or terrorist activity and if there is any breach of commercial copyright or image rights. The LuckyOne Management reserves the right to freely ask questions or enquire as to the nature of the photography or filming and refer to the Duty Manager / Security Manager On Duty if unsure on the above.