REPORTING LOST ITEM
Convenient and Efficient Reporting Process at LuckyOne Mall
Our friendly staff is trained to handle lost item inquiries with care and efficiency, helping you retrieve your belongings and providing peace of mind.
At LuckyOne Mall, we understand that losing personal belongings can be distressing. That's why we have a dedicated Support System in place to assist you in reporting lost items and facilitating their retrieval.
To report a lost item, simply press the "Report Lost Item" button, and you will be redirected to our user-friendly Portal Page. We encourage you to provide as much detailed information as possible about the lost item, including a description, the date it was lost, and the approximate location where it went missing.
To ensure a smooth process, we kindly request that you accurately complete the Lost Report form. This will help us identify and locate your lost item more efficiently. Additionally, by downloading the Lost Report, you will have a record for future correspondence and reference, making it easier to track the progress of your lost item retrieval.
OR if you're not reporting the Lost Item directly; you can report it at Information Desk; You will be asked to fill the Report Lost Property Form, with all the required information - This will greatly assist us in locating your belongings.