Documentation Information

Terms and Condition
Delivering Good/Material on Official LLM Purchase Order

For Lucky Landmark (Pvt) Ltd - Business Partner(s)

Welcome to the Partner Centre

Following are the Terms and Condition (with the procedure); which are applicable to Purchase Order generated from Lucky Landmark (Pvt) Ltd ERP System.

For Lucky Landmark (Pvt) Ltd Vendor and Supplier



All Purchase Orders and Service Orders are electronically approved by the relevant authority and do not require a manual signature. Once approved, the Procurement Department will provide the official copy to the Supplier/Vendor/Service Provider. The Supplier/Vendor/Service Provider must present a copy of the relevant Purchase Order when delivering goods, materials, or services to Lucky Landmark (Pvt) Ltd.

1. Purchase Order Reference

The Purchase Order number must be referenced in all related documents, including invoices, bills, delivery orders, and challans. Failure to include the Purchase Order number may result in delays in payment or processing.

2. Prices and Payment Terms

a. Prices and rates are fixed and remain unchanged until the completion of the Purchase Order, unless mutually agreed upon by both parties.

b. All taxes, duties, and levies are included in the prices mentioned, in accordance with Pakistan’s tax laws.

c. Payments will be made as mentioned on Purchase Order from the date of receipt of Invoice and accompanying documentation, provided the goods meet the required inspection standards.

d. Tax exemption certificates or undertakings, where applicable, must be attached to the invoice and emailed to tax@luckyone.com.pk for proper processing.

3. Delivery Schedule and Locations

a. The supplier must ensure that deliveries are made to the specified locations, either the LuckyOne Mall Store at B1 or the Construction Store at LuckyOne Tower, as mentioned in the Purchase Order.

b. Deliveries will only be accepted during office hours from 9:00 AM to 5:00 PM, Monday through Saturday. Deliveries outside these hours require prior approval.

c. Timely delivery is critical, and any delays may result in cancellation or penalties.

4. Delivery and Gate Terminal Process

a. Upon arrival at LuckyOne Gate Terminal, the supplier or transporter must present a copy of the issued Purchase Order as an Inward Gate Permit. This serves as permission for entry to the premises.

b. The Security Staff will verify the delivered quantity based on the supplier’s delivery challan, which must clearly mention the Purchase Order number.

c. The Purchase Order QR code will be scanned at the Gate Terminal to verify and record the entry in the system. If the Purchase Order is not recognized by the system, entry will be denied, and the supplier or transporter must contact the Procurement Department to resolve the issue.

d. All vehicles, even if empty, require an OUTWARD Gate Permit to exit the premises.

5. Inspection and Acceptance of Goods

a. All delivered goods are subject to Inspection-Based Approval by Lucky Landmark (Pvt) Ltd. Inspection will take place at the designated store location to ensure that the goods meet the Purchase Order’s quality and quantity specifications.

b. The supplier will receive an Electronic Receiving (GRPO) from the store, in addition to a stamped copy of the delivery challan.

c. Goods will only be accepted upon satisfactory completion of the inspection process.

6. Unloading and Exit Process

a. After unloading the goods at the designated store location, the supplier must wait for the issuance of an OUTWARD Gate Permit. This permit, issued by the store, is necessary for the supplier to exit the premises.

b. The OUTWARD Gate Permit will be checked at the Gate or Loading Dock by the security staff, who will stamp it for clearance. Only after this approval may the vehicle leave the premises.

7. Quality Assurance and Warranty

The supplier guarantees that all delivered goods are free from defects and meet the quality standards specified in the Purchase Order. Any defective goods must be replaced at the supplier’s expense. If the goods fail to meet the agreed-upon quality, Lucky Landmark (Pvt) Ltd reserves the right to reject the goods.

8. Cancellation and Order Termination

Lucky Landmark (Pvt) Ltd reserves the right to cancel or void the Purchase Order at any time if the supplier fails to meet delivery schedules, does not comply with quality standards, or violates the terms and conditions. This includes the right to cancel orders due to unforeseen circumstances or operational requirements.

9. Compliance with Laws

The supplier must comply with all applicable laws and regulations, including labor laws, health and safety standards, and environmental regulations. Any breach of the law may result in immediate cancellation of the Purchase Order.

10. Force Majeure

Neither party shall be held responsible for delays or non-performance due to circumstances beyond their control, such as natural disasters, acts of government, or labor strikes. In the event of such circumstances, both parties will work to establish a new delivery schedule or terms.

11. Confidentiality

All information exchanged in relation to this Purchase Order, including pricing and delivery terms, is confidential. The supplier agrees not to disclose this information to third parties without written consent from Lucky Landmark (Pvt) Ltd.

12. Dispute Resolution

Any disputes arising from this Purchase Order will be governed by the laws of Pakistan and shall be subject to the jurisdiction of the courts of Karachi, Pakistan.

13. Terms and Conditions Online Access

The full terms and conditions applicable to this Purchase Order can be viewed here on this online page by can be viewed by scanning the QR code printed on the Purchase Order document. By accepting this Purchase Order, the supplier agrees to the terms outlined online.

14. Indemnity

The supplier agrees to indemnify Lucky Landmark (Pvt) Ltd against any claims, damages, or losses that may arise from the supplier’s failure to comply with the terms and conditions of this Purchase Order, including non-compliance with laws, delivery of defective goods, or third-party claims.

Scope Definition
Service Order

The Service Order’s scope of work must be clearly communicated and mutually agreed upon in writing. The Service Order PO serves as proof of the awarded order at the agreed value but does not necessarily define the scope of work.

Services Schedule
Service Order

For services at Site requiring labor or materials outside of operational hours, the supplier/vendor must obtain prior approval. They are required to coordinate with LuckyOne's Security and Administration staff and comply with all instructions and permissions provided.

Liability and Indemnification

The Service Provider shall be liable for any damage or loss caused by their negligence or failure to perform. The Service Provider agrees to indemnify and hold harmless the Client from any claims, damages, or liabilities arising out of the performance of the services.

Payment and Collection

Payment / Cheques can be collected from the Procurement Office between 11:00 AM and 5:00 PM, Monday to Friday.
The (Business Partner) representative must present and submit a copy of their CNIC or an Authority Letter for cheque collection

For any inquiries or assistance regarding procurement, please contact the Procurement Department

Email; procurement@luckyone.com.pk
Landline: (+92) 21 363 74839 / 363 75782

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